Glossary

Business Coaching

is the practice of providing support to an individual or group to assist in recognizing ways to improve the effectiveness of the business. Business coaching can be used to improve leadership, employee accountability, teamwork, sales, communication, goal setting, strategic planning, […]

August 30th, 2016|Glossary|0 Comments

Executive Coaching

is a professional relationship between a trained coach and a client (who may be an individual or a group) with the goal to enhance the client’s leadership or management performance and development or to achieve objectives.

August 30th, 2016|Glossary|0 Comments

Negotiation

is generally the bargaining (give and take) between two or more parties (each with its own issues, interests, perspectives, etc.) seeking to discover a common ground and reach an agreement, settle a mutual concern, or resolve a conflict.

August 30th, 2016|Glossary|0 Comments

Contract

is a voluntary, deliberate, and legally binding agreement between two or more competent parties. Contracts are usually written but may be spoken or implied. A contractual relationship is evidenced by (1) an offer, (2) acceptance of the offer, and (3) […]

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Agreement

is an act of agreeing between parties, usually resulting from a discussion, regarding a course of action. It may result in the writing of a document that records what was agreed to by the parties.

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Circle (ADR)

is a structured alternative dispute resolution (ADR) process, built on restorative practices, whereby the parties in the dispute or situation sit in a circle and one by one talk to the group based upon questions posed by a facilitator. The […]

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Restorative Practice (justice)

is an alternative dispute resolution process that involves creating a restitution process focussing on the needs of all stakeholders involved in a dispute or situation. It can include mediated dialogues between parties and can be used to foster accountability and […]

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Mediation

is a formal process whereby a neutral third party (the mediator), who has no authoritative decision-making power, intervenes in a dispute to help the disputants voluntarily reach their own mutually acceptable agreement. A mediator usually does not provide any advice […]

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Litigation

is the process of bringing forward a civil lawsuit. One person (the plaintiff) is demanding that another person (the defendant) take specific actions to remedy the suit. The defendant may present a counterclaim to the plaintiff’s civil action. A dispute […]

August 30th, 2016|Glossary|0 Comments
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